We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Language Translations: Support more than 137 languages translation. Each language can be translated into the other language. Small and exquisite: Handheld size, small and portable, so convenient to carry wherever you go. If the mobile phone can access the Internet, open the translator to connect to the APP. Simple and convenient anytime, anywhere.
Real-Time Intercom: It can be used to communicate face to face and solve communication obstacles. It gives you the most suitable translation results in a real-time, fast response in seconds.
Translation: Intelligent voice recognition technology to make cross-language communication easier. Translate your speech into high-quality foreign language text and transmit it into voice output.
Translation: Support text-to-text translation. Wide Compatibility: Compatible with most IOS and Android phones. Durable and Rechargeable: Built-in 3.7V 600mA rechargeable battery, low power consumption, plug and easily charge.
Bluetooth Wireless Connection: Connect to your phone via Bluetooth, allows wireless transmission distance up to 10 meters, and the distance of voice recognition is 2 meters.
Translation: Choose the language you want to translate and take a photo of the original language text on your mobile phone. It can translate with high precision.
Color: Black, Gray
Material: Tempered glass + zinc alloy
Bluetooth: 4.2 version
Optical Resolution: 1200dpi
Wireless Transmission Distance: 10m
Voice Recognition Distance: 2m
Battery: 3.7V 600mA Rechargeable Battery
Size: Approx. 11.5 x 3.5 x 1.2cm
Product Weight: 70g
System: Support Android 7.0 and above mobile phones. IOS 9.0, Phone 6 and above mod
Mandarin (Chinese), English (United States), English (Australian English), English (British English), English (Indian English), Cantonese (Cantonese), Traditional Chinese (Taiwan), Korean, Japanese, Thai, Indonesian, Turkish, Malay, Hindi, Vietnamese, Spanish, Spanish (South American), French, French (Canada), Italian, German, Russian, Portuguese, Portuguese (Brazil), Arabic, Dutch, Greek, Polish, Danish, Finnish, Czech, Romanian, Swedish, Catalan, Hebrew, Norwegian, Slovak, Hungarian & so on.
7 – Offline Languages: Chinese, English, French, German, Japanese, Russian, Spanish.
1 x Translator
1 x Charging Cable
1 x User Manual
1 x Packing box
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